/Water/

Water Damage Restoration Frisco, TX

Water in your home where it shouldn't be? We can get everything cleaned up and dried out, getting you back to normal fast.

5.0
60 reviews
Immediate Dispatch
Free estimates
Insurance experts
Industry-certified

Not All Water Damage Is The Same

The water source determines contamination level and restoration approach. Understanding these categories helps you know what you're dealing with.

Category 1

Clean Water

Source

Broken supply lines, faucet leaks, appliance supply lines, melting ice/snow

Contamination

Minimal—water is clean at the source

Urgency

Moderate, but escalates to Category 2 within 24-48 hours if not addressed

Restoration

Standard extraction and drying procedures

Category 2

Gray Water

Source

Washing machine overflow, dishwasher discharge, toilet overflow (urine only), sump pump failure

Contamination

Contains contaminants that can cause illness if ingested

Urgency

High—can become Category 3 within 48 hours

Restoration

Enhanced cleaning and sanitization required

Category 3

Black Water

Source

Sewage backups, flooding from external sources, toilet overflow with feces, standing water over 48 hours

Contamination

Severely contaminated with bacteria, viruses, and other pathogens

Urgency

Critical—health hazard requiring immediate professional response

Restoration

Specialized protocols, PPE, and extensive sanitization

Common Causes of Water Damage in Frisco Homes

Understanding how water damage occurs helps with both prevention and appropriate response.

Plumbing Failures

  • Burst pipes from freezing (Texas does freeze!) or corrosion
  • Supply line failures to washing machines, dishwashers, ice makers
  • Pipe joint failures from age or improper installation
  • Water heater leaks or tank failures

Appliance Malfunctions

  • Washing machine hose bursts or overflow
  • Dishwasher leaks or drainage problems
  • Refrigerator ice maker line leaks
  • HVAC system condensate drain clogs

Roof & Exterior

  • Storm damage creating entry points for rain
  • Aging or damaged roofing allowing slow leaks
  • Gutter overflow directing water toward foundation
  • Window and door seal failures

Foundation & Basement

  • Slab leaks from underground plumbing
  • Foundation cracks allowing groundwater intrusion
  • Poor drainage directing water toward structure
  • Sump pump failures during heavy rain
/Testimonials/
5.0
10+ reviews

“They were a sense of calm during an overwhelming moment”

 A pipe in our house burst after the latest freeze.  There was water pouring out of my walls and I am so thankful for Pronto Restoration as they were out so quickly and worked so diligently to minimize the damage to our home.  

Beth A.

“Can’t recommend Pronto Restoration enough!”

Highly professional, and awesome at what they do! My parents just used Cooper and his team when their pipe burst in the wall and flooded a good portion of their house, and they are amazing! You never want it to happen to you but when it does Pronto Restoration will be my first call!

Lauren A.

“They care about their customers”

If you’re ever in a situation where you need home restoration, give Pronto Restoration a call! They care about their customers, and it really shows! We HIGHLY recommended!!!! You hope you never need restoration, but if you do, Pronto restoration would be my first call!!!

Tori C.

“They were a sense of calm during an overwhelming moment”

 A pipe in our house burst after the latest freeze.  There was water pouring out of my walls and I am so thankful for Pronto Restoration as they were out so quickly and worked so diligently to minimize the damage to our home.  

Beth A.

“Can’t recommend Pronto Restoration enough!”

Highly professional, and awesome at what they do! My parents just used Cooper and his team when their pipe burst in the wall and flooded a good portion of their house, and they are amazing! You never want it to happen to you but when it does Pronto Restoration will be my first call!

Lauren A.

“They care about their customers”

If you’re ever in a situation where you need home restoration, give Pronto Restoration a call! They care about their customers, and it really shows! We HIGHLY recommended!!!! You hope you never need restoration, but if you do, Pronto restoration would be my first call!!!

Tori C.

“They were a sense of calm during an overwhelming moment”

 A pipe in our house burst after the latest freeze.  There was water pouring out of my walls and I am so thankful for Pronto Restoration as they were out so quickly and worked so diligently to minimize the damage to our home.  

Beth A.

“Can’t recommend Pronto Restoration enough!”

Highly professional, and awesome at what they do! My parents just used Cooper and his team when their pipe burst in the wall and flooded a good portion of their house, and they are amazing! You never want it to happen to you but when it does Pronto Restoration will be my first call!

Lauren A.

“They care about their customers”

If you’re ever in a situation where you need home restoration, give Pronto Restoration a call! They care about their customers, and it really shows! We HIGHLY recommended!!!! You hope you never need restoration, but if you do, Pronto restoration would be my first call!!!

Tori C.

Why Every Hour Counts in Water Damage Restoration

Water damage is progressive. Understanding this timeline shows why immediate response is critical.

Within Minutes

Initial Spread

  • Water spreads across floors and is absorbed by porous materials
  • Furniture in contact with water begins absorbing moisture
  • Dyes from carpets or fabrics may bleed and stain
Within 1-24 Hours

Absorption & Swelling

  • Drywall and insulation absorb water and begin swelling
  • Wood floors begin warping and cupping
  • Metal surfaces begin corroding
  • Odors may develop
Within 24-48 Hours

Mold Growth Begins

  • Mold begins growing on organic surfaces
  • Contamination level can increase (Category 1 becomes Category 2)
  • Structural integrity begins compromising
  • Doors and windows may swell shut
Within 1-2 Weeks

Severe Deterioration

  • Mold spreads throughout structure
  • Structural components (framing, subfloor) deteriorate
  • Biohazard conditions may develop
  • Restoration costs increase significantly
/Process/

What happens after you call?

Step 01

Emergency Response

Immediate damage assessment and water extraction is crucial. We'll also assist with the insurance claim process, working with your adjuster directly.

Step 02

Drying Phase

We use advanced equipment to efficiently dry out all affected areas. Our team will visit daily to monitor the drying process.

Step 03

Completed Restoration

If the damage requires reconstruction work, we've got you covered. We'll ensure your property is fully restored—better than before.

Professional-Grade Equipment for Effective Restoration

DIY water damage cleanup often fails because household equipment can't match professional tools. Here's what we bring to every job.

Water Extraction Equipment

  • Truck-mounted extraction units removing hundreds of gallons per hour
  • Submersible pumps for standing water removal
  • Weighted extraction tools for carpet and pad

Detection Technology

  • Moisture meters measuring water content in materials
  • Thermal imaging cameras revealing hidden moisture behind walls
  • Hygrometers monitoring humidity levels throughout restoration

Drying Equipment

  • Commercial air moverscreating high-velocity airflow
  • Industrial dehumidifiersremoving moisture from the air
  • Desiccant dehumidifiersfor challenging drying environments
  • Injectidry systemsdrying wall cavities and hard-to-reach areas

Air Quality Equipment

  • HEPA air scrubbers filtering airborne particles and mold spores
  • Hydroxyl generators eliminating odors without chemicals
/Why Us/

Why homeowners trust Pronto

No Leaks Left Behind

Water can hide in walls, under floors, and in other places you wouldn’t expect. We use thermal cameras to track it down before it turns into a bigger problem.

Quick Action, Less Damage

The longer water sits, the worse the damage gets. Our pumps and vacuums remove standing water quickly to help prevent costly repairs.

Dried Right, No Do-Overs

Just because something looks dry doesn’t mean it is. Our industrial air movers and dehumidifiers pull moisture from deep inside walls and floors, so you don’t end up with mold down the road.

A Clean Slate

Once everything is dry, we clean and sanitize to remove any lingering odors and bacteria. Our goal? To restore your home—not just to how it was, but even better.

/About us/

Locally-Owned & Operated

We're a family-owned business that treats your home like our own. We're available 24/7, ready to restore your space and peace of mind. When the unexpected happens, you can count on us.

Experienced Team Members Dark Mode Icon - Homerepair X Webflow Template

Experienced team members

With a focus on quality, efficiency, and customer satisfaction.

Fast And Reliable Dark Mode Icon - Homerepair X Webflow Template

24/7 Response Time

We quickly take action to limit damage and restore your property.

Affordable Services Rate Dark Mode Icon - Homerepair X Webflow Template

Professional Estimates

We provide detailed, itemized estimates and regular progress updates.

/FAQs/

Have any question?

Does insurance cover water damage?

Yes, most policies cover accidental and sudden water damage. You typically only pay your deductible. We'll handle the rest, working directly with your insurance company.

How quickly can you get here?

We can usually be anywhere in the Frisco area within 1-3 hours. We're local and available 24/7.

Can we stay in our home during the restoration?

It depends on the extent of the damage. We'll assess which areas are safe to occupy and set up containment zones to keep unaffected areas accessible.

How long does water damage restoration take?

We typically need 3-7 days. Water extraction and drying equipment set up takes 1-2 days. The drying and dehumidifying of affected areas will take another 2-4 days, followed by 1 day of sanitizing and restoring your space. More severe cases like floods or sewage backups may take longer. Depending on repairs needed, the reconstruction could take up to an additional week or two.