/Flood/

Flood Damage Cleanup in Frisco, TX

Dealing with an unexpected flood in the house? We have the heavy-duty equipment you need to clean up the mess.

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120+ reviews
Emergency Response
Licensed & Insured
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Not All Flooding Is the Same

Flood damage differs significantly from typical water damage. Floodwater is almost always classified as Category 3 "black water"—highly contaminated water that poses serious health risks. Professional flood cleanup services are essential, not optional.

Storm Flooding

Heavy rains overwhelm drainage systems, causing water to enter homes through doors, windows, and foundation cracks. Texas thunderstorms can dump inches of rain in hours.

Flash Flooding

Sudden, intense rainfall causes rapid water rise with little warning. Flash floods are particularly dangerous and damaging because of their speed and force.

River/Creek Overflow

When creeks and waterways exceed capacity, surrounding areas flood. Properties near water features face elevated risk during heavy rain events.

Groundwater Flooding

Saturated soil can push groundwater up through foundation cracks and basement floors. This type often occurs days after major rain events.

Sewer Backups

Overwhelmed municipal sewer systems can cause sewage to back up into homes through floor drains and toilets—a particularly hazardous situation requiring specialized cleanup.

Our Expertise

Our IICRC-certified technicians have the training, equipment, and experience to handle any flood scenario safely and effectively.

Health Hazards of Flood Water

Floodwater is never safe. Unlike a clean pipe break, flood water picks up contaminants from everything it touches—making professional cleanup essential for your family's health.

Never wade through flood water without protection. Never assume it's "just rain water."

Common Contaminants in Flood Water

  • Sewage and human waste from overwhelmed sewer systems
  • Harmful chemicals from garages, storage areas, and industrial sites
  • Bacteria and viruses including E. coli, hepatitis, and tetanus
  • Pesticides and fertilizers from lawns and agricultural runoff
  • Petroleum products from vehicles and equipment

Why Professional Cleanup Is Essential

Attempting DIY flood cleanup exposes you to serious health risks. Our technicians use specialized equipment and protocols:

Personal protective equipment (PPE)
EPA-registered disinfectants and antimicrobials
HEPA-filtered air scrubbers
Proper waste disposal protocols
/Testimonials/

What customers say about our work

"Excellent team who do excellent work with a great attitude, efficiency, and productivity! "

When our house was in need of some TLC, the Pronto Restoration team brought the love and fixed the situation restoring our home back to better than before.

Dan P.

"Recently experienced a water intrusion problem at the residence whereas undetected a/c drainage backed-up and found its way between the slab and new LVP flooring. The Pronto guys were on site immediately, and wasted zero time to cut-off the flow towards further damage, and mitigate the affected area."

Don B.

"Pronto was attentive and thorough. We had water damage cause by a burst pipe. They can out that same day, assessed the situation, and began restoration. I would highly recommend."

Kennedy C.

"Pronto Restoration is amazing. We had a huge water problem and discovered it at 2:30AM. Mr Chandler, the owner, came and started cleaning up. He has lined up repairs, talked me through the process, handled the insurance and explained the process. "

Beth H.
/Process/

What happens after you call?

Step 01

Emergency Response

We deploy our heavy-duty extraction equipment immediately upon arrival. We'll also assist with the insurance claim process, working with your adjuster directly.

Step 02

Drying Phase

We use advanced equipment to efficiently dry out all affected areas, including affected areas not visibly noticeable. Our team will visit daily to monitor the drying process until completion.

Step 03

Completed Restoration

Once we have everything fully dried, we'll handle all of the cleaning and sanitizing that needs to happen. If the damage requires reconstruction work, we've got you covered. We'll ensure your property is fully restored—better than before.

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BR Bottom Right Image - Homerepair X Webflow Template
/Why Us/

Why homeowners trust Pronto

No Damage Left Behind

Flooding oftentimes impacts multiple rooms of your home. That's why we always use thermal cameras to find and eliminate all moisture before it causes long-term damage.

Quick Action, Less Damage

The longer water sits, the worse the damage gets. Our heavy-duty extractors can remove hundreds of gallons of water per hour.

Dried Right, No Do-Overs

Just because something looks dry doesn’t mean it is. Our industrial air movers and dehumidifiers pull moisture from deep inside walls and floors, so you don’t end up with mold down the road.

A Clean Slate

Once everything is dry, we clean and sanitize to remove any lingering odors and bacteria. Our goal? To restore your home—not just to how it was, but even better.

Flood Insurance vs. Homeowners Insurance

Many homeowners don't realize their standard homeowners policy does NOT cover flood damage. Understanding the difference is crucial.

Usually Covered

What Homeowners Insurance Covers

  • Burst pipes and plumbing failures
  • Appliance overflows (washing machine, water heater)
  • Roof leaks from storm damage
  • Accidental water discharge
Separate Policy Required

What Requires Flood Insurance

  • Rising water from storms, hurricanes, or heavy rain
  • River, creek, or lake overflow
  • Storm surge and mudflow
  • Groundwater flooding

We Work With All Insurance Types

Whether you have homeowners insurance, flood insurance, or need help exploring FEMA disaster assistance options—we document damage thoroughly and communicate directly with adjusters to support your claim. See our water damage insurance claims guide for documentation steps and questions to ask your insurer.

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/About us/

Locally-Owned & Operated

We're a family-owned business that treats your home like our own. We're available 24/7, ready to restore your space and peace of mind. When the unexpected happens, you can count on us.

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Experienced team members

With a focus on quality, efficiency, and customer satisfaction.

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24/7 Response Time

We quickly take action to limit damage and restore your property.

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Professional Estimates

We provide detailed, itemized estimates and regular progress updates.

Contact Us
/FAQs/

Have any question?

Does insurance cover flooding?

How quickly can you get here?

Can we stay in our home during the cleanup?

How do you handle furniture and belongings?